/ TEAM
Founder, Marshal
Kurt is the CEO of Marshal, the Managed Agent Operations company that designs, deploys, and operates AI agents as critical infrastructure for founder-led businesses.
> AI agents and chatbots differ by what they produce: a chatbot produces conversation, answering questions inside a contained exchange, while an AI agent produces actions, completing multi-step work...
> AI agent orchestration is the coordination layer that lets multiple specialized AI agents share work, context, and handoffs on jobs too big for one agent to own. An orchestrator routes tasks,...
> Designing an agentic workflow means specifying five stages in order: intake (the trigger and the inputs), reasoning (the decision and its limits), action (what the agent may write and where),...
> An agentic workflow is a complete business job, from trigger to finished outcome, that an AI agent owns by deciding each step instead of following a fixed branch. It differs from a single task,...
> The SMB agentification roadmap is the staged path a founder-led business takes from one-off agent pilots to an operating model, defined by who owns the agents rather than how many days have passed....
The business case for AI agents is the per-workflow analysis that decides whether an agent is worth building, measured as the manual-coordination cost a business stops paying minus the oversight.
> Agentic AI is software that reasons over changing input and acts toward an outcome, while traditional automation runs a fixed rule and conventional software executes a fixed instruction. Agentic AI...
> An AI agent for business is software that owns a defined workflow end to end: it reads what is happening, decides the next step, acts across the tools a company already runs, and works toward an...
> An AI agent for CRM sync and admin relay is an AI Agent System that keeps a company's CRM record current and routes the next action to the right person or system, without anyone driving each update...
> An AI agent for client onboarding is an AI Agent System that turns a signed client into a running engagement: collecting intake information, provisioning access, scheduling kickoff, and chasing...
Work at machine speed with agents on the job.